Back-in-Action Chiropractic Preston Cancellations Policy
We appreciate that the vast majority of the patients at Back-in-Action attend their appointments or give us plenty of notice if they cannot make one. Most people are aware that missed appointments and late cancellations not only effects their own progress, but also causes inconvenience and adds increased costs to other patients, the clinic and the practitioners. Many missed appointments would have been willingly taken by other patients desperate to see a chiropractor or other practitioner.
If cancellations are necessary please give the clinic 48 hours’ notice, so that we have the opportunity to offer the appointment to another patient. Our cancellation policy is to offer you a full refund if you give us 48+ hours notice, 50% refund with 24-48 hours notice and a 20% refund with 5-24 hours notice. This reflects our chances of filling that cancelled appointment. We hope you understand our decision to take this stance and thank you for your valued ongoing custom and continuing support.
From the Preston Chiropractor Team
Getting You Back in Action & Enjoying Your Life Again
Serving the people of Preston and surrounding areas including Southport and Lytham St Annes