Patient Feedback

Preston Chiropractor With Great Results

When you go somewhere new, it’s reassuring to hear that the majority of other people who have been,  have had a great experience. 97% of patients surveyed* rated us good or excellent on a 5 point rating scale. Here’s what some of them said about their care at Back-in-Action Chiropractic Preston. To read more about what are regular patients say about their experience please follow the link.

What I Found Amazing Was The, “Easing Of symptoms”

Initially I was, “Unsure about using the service.” I began to, “Feel better once treatment started.” My problem was, “Affecting my posture,” creating, “Difficulty walking – pain in back and hips.” With treatment I now have, “Better posture (and) less pain.” What I found amazing was the, “Easing of symptoms.” Chiropractic worked in, “3-4 weeks.” Still, “Stiff in the lower back – improvement in agility.” The, “Treatment (is) good – no painful after affects (have) had approx. 8 treatments.” Overall experience of the clinic was, “Good.” Liked my chiropractic care at Back-in-Action because it was, “Easy to discuss issues, friendly atmosphere (and) good advice on posture etc.”Anon (November 2017)

“Good Results On My Treatment”

“Good results on my treatment. Felt relaxed during treatment.” Before treatment thought chiropractors were a, “Bunch of quacks! But proved wrong from first day of treatment.” My problem was affecting me, “Very badly, 2-3 years slowly getting less walking, more aches and pains. No holidays, had to stop my love of crown green bowling, depressed, very low, every step painful.” Now, “Not 100% but walking far better. Can now walk reasonable distance before pain comes back. Feeling far more confident standing better, feeling great in myself.” What amazed me was, “How quickly a problem can be cured if treated properly. Lost ache in my legs after the first treatment. Walking 80% after 4 treatments.” Now I’m, “Feeling well, getting back to as I was. Still coming back as I feel I need more treatment at present.” Overall experience of the clinic is, “Very good.”Colin, Penwortham (August 2017)

“I Find the Treatment Excellent… Feeling Much More Flexible and Less Back Discomfort”

Before I started care I, “Didn’t know much about it. Sometimes I think they get a bad press. My perception has changed.” Now I’m, “Feeling much more flexible and less back discomfort. The whole experience has been good. Still having on going treatment. I am feeling fine. I find the treatment excellent. Treatment (is) ongoing, every 3 weeks along with massage.” My overall experience of the clinic is, “Very good.” What impressed me most about my care at Back-in-Action was the, “Experience of (my) chiropractor, (that it was a) comfortable experience – didn’t know hat to expect (and that it is a) nice environment, calming.”Anon, (June 2017)

“Listening and Understanding… Feeling A Lot Better Within Myself”

My overall experience of the clinic has been, “Excellent”. Before I started care my perceptions of chiropractic was, “Negative as have had friends and family that said it seemed ok to start but then changed their minds. I first attend(ed) for physio from Becky who is brilliant.” With the chiropractic initially I, “Did not know I had a problem. Had (a) free consultation and then he touched my back (and) discovered it was out of line.” What I found amazing with the chiropractic treatment was, “When I could move much easier after treatment suggesting the ice pack treatment and advice on coffee and sitting etc. Not noticed anything in particular,” beneficial from the treatment, “as yet but I am feeling a lot better within myself.” I have found the hands on treatment, “Very good. Just going to have treatment as think that should sort it and cost comes into it at the mo.” What I like most about my chiropractic experience and care at Back-in-Action was the, “Listening and understanding, explaining my problem,” and that the, “Treatment (is) fairly painless.”Ruth, Bamber Bridge (June 2017)

“Friendly Service, Brilliant Chiropractor and You Definitely get Your Money’s Worth. I Would Highly Recommend Back-in-Action to Anyone.” 

My favourite things about my chiropractic experience and care at Back-in-Action was the, “Personal and friendly service, detailed explanation of the problem and possible solutions (and that) Austin always gives as much time as is needed and doesn’t rush through the appointment.”

Before I started care, “I thought it would be similar to physiotherapy but there is so much more to it and it is all explained in greater depth.” Before visiting Back-in-Action I felt, “Very prone to injury and reluctant to try any form of exercise (and) hoping this will change in the future.” “I feel instantly better after each session but still don’t feel confident enough yet to try anything.” What’s amazing about my chiropractic experience is that, “It’s very personal and feels tailored around me and my individual needs. Austin is really easy to get on with and you never feel like you’re taking to much of his time.” In the past, “I saw another chiropractor on one occasion about 2 years ago but it was just some physical manipulation which made little difference and not much explanation of what the problem might be.” Now,”On the whole, I’m in less pain than I was before I started treatment. To be honest, I didn’t think I would improve at all. I’m not where I want to be yet but I feel positive that I will get there.” I have found, “The hands on treatment is unbelievable. Austin is amazing at what he does and I can’t believe how much better I feel when I leave. I come every 3 weeks at the moment as I feel ready for my next session by then.” My overall experience of the clinic is, “Fantastic. I can’t fault it. Friendly service, brilliant chiropractor and you definitely get your money’s worth. I would highly recommend Back-in-Action to anyone.”Suzanne, Preston (May 2017)

“Excellent”

Before attending Back-in-Action I was struggling with, “Digestive problems, weight loss (extreme).” Treatment is, “Helping me to digest food and put on weight.” The treatment, “Started helping within a few weeks.” Now I’m, “Feeling a lot better but not perfect yet.” My overall experience of the clinic is, “Excellent.” –  Christine, Chorley (May 2017)

“Felt like a Spring Lamb :-)”

 Initially I was a bit, “Sceptical,” about chiropractic. Before treatment I was, “Unable to work properly and (it was) effecting my leisure time – sport. |After several treatments everything’s getting easier.” What’s amazed me is, “How the body is all linked together.” I, “Felt positive after each session. Felt like a spring lamb :-).” Feel, “Lots better. Found (the) treatment very good, still coming 1/2 weeks.” My overall experience of the clinic is, “Friendly, caring (and) professional… Excellent.”Darren, Croston (May 2017)

“A Good Route to Follow”

Before I started care I was, “Sceptical, I now think it is a good route to follow.” The problem was causing me, “Discomfort and restricting my activity.” Now I feel , “Back to what I consider a normal active lifestyle.” Chiropractic worked after a few sessions of test and trial recommended worked very well.” Overall the experience was, “Very good. Keep up the good work.” My favourite things about my chiropractic experience at Back-in-Action are that it is, “Friendly, feeling of competence (and) not rushed.”Anon (April 2017)

“The Holistic Approach… has Proved Very Effective”

What I particularly liked about my experience of chiropractic care at Back-in-Action is, “The treatment – holistic approach, friendliness (and) appointment reminders.” Before I started care I was, “Not sure what to expect – manipulation? Didn’t expect the holistic approach which has proved very effective.” My problem was, “Stopping me from fully enjoying life. Stopping my attendance of gym classes. Uncomfortable most of the time.” Now I, “Can do everything I want to.” what was amazing was the, “Speed of recovery and improvement in my general health.” It worked, “Almost immediately.” I’ve tried to get help elsewhere and you are, “No comparison and also without drugs.” Now I feel, “Very well.” The chiropractic treatment has been, “Interesting!” I now return for treatment, “When advised -4/5 weeks.” My overall experience of the clinic is, “Excellent.”Linda, Penwortham (March 2017)

“Extremely Positive and I Now Recommend it to my Friends.” 

I liked, “Louis’ down to earth attitude, the fact that he listens to what I have to say,” and the, “Reduced rates for OAPs.” Before I started care I, “Didn’t know what to expect. Everything has been explained about the treatment with very positive outcomes.” My problem, “Caused 2 visits to A&E and being supplied with morphine… but didn’t solve the problem. I was frightened to do anything that might aggravate the problem.” The treatment has helped, “I no longer dwell on my problem. I no longer take painkillers and am now trying to strengthen the affected area.” What’s amazed me is the, “Loss of pain.” The treatment, “Started to work properly after about 6 visits. The underlying problem is now well on the way to being solved. I now feel confident that the pain won’t return. Treatment is superb. Started 2x weekly now hoping to extend to monthly.” My overall experience of the clinic is, “Extremely positive and I now recommend it to my friends.”Brenda, Chorley (March 2017)

“Brilliant from Start to Finish”

My favourite aspects of my care at Back-in-Action was that, “The explanations were very clear.” I was, “Made to feel very comfortable.” I also liked that we, “Don’t just talk about the sessions. Have actual conversations. The knowledge of Austin is great and interesting to hear him talk.” Before I started care, “I believed seeing a physio and a chiropractor were the same. Now I’ve learnt that they have similarities but can be completely different.” My problem was affecting, “My ability to exercise (and) my ability to eat and drink certain foods,” which made me, “frustrated and upset. I can now exercise easier. I can now also eat any food I want without repercussions.” What I found particularly amazing where, “The methods, I was quite sceptical at first… but you cannot deny the results.” Chiropractic worked, “Straight away. However it is only temporary as it doesn’t fix the root cause but Austin has helped me find the root causes and given me recommendations to get it fixed.” I’ve tried other places, “And they haven’t helped as well. The only thing that has come close is sports massage.” Now, “I feel a lot more positive, that I can now run and eat normally. My foot pain improved as did my back. It’s helped my entire body. It has helped my headaches to. It was interesting to get used to a different treatment method of treatment.” My overall experience was, “Brilliant from start to finish.”Charlotte, Barnsley (February 2017)

“Would have no Hesitation to Come Back Now I Know what is Involved.”

“I was rather wary at first, didn’t know what to expect but came out feeling better so wouldn’t hesitate to come again.” My problem was, “Very painful – affecting my work and driving.” The treatment, “Solved (it) no problem and no recurring pain.” What was particularly amazing about my chiropractic treatment was that, “It was a whole new experience!!:)” It worked, “Within days.” Now I’m feeling , “Very well.” I liked it that the, “Appointment (was) same day without hesitation, seen on time – no delay (and a) follow up appointment within 48 hours.” The overall experience of the clinic was, “Very interesting – would have no hesitation to come back now I know what is involved.”Anon, Preston (February 2017)

Amazed by, “The Knowledge of my Chiropractor”

Before starting care, “I was nervous the treatment would not end. I was in pain and unhappy.” Now my jaw is much more comfortable.” I was amazed by, “The knowledge of my chiropractor and the time he took to explain my issues.” I found chiropractic worked, “Immediately. I was also using an acupuncture service. Both treatments complimented each other.” Now I feel, “Very well.” At the moment I come back for treatment every, “3 weeks now, ” because the, “Treatment is effective.” I have had a, “Very positive” overall experience of the clinic. “Thank you.”Anon, Walton-le-Dale (February 2017)

“Extremely Amazing … the Most Positive Treatment I have Received” 

“I felt really ill and in a lot of pain on my first visit, but felt much better after. After 4 visits I was almost 100% better.” Before I started care, “I didn’t think it would make much difference to me. However, I have been having physiotherapy, acupuncture, deep heat therapy etc. and nothing worked. I am normally a very fit person, attending the gym most mornings. My problem would not allow me to do this and I even found it difficult to walk. I am now able to got to the gym and carry on with my usual/ normal activities. I was amazed how quickly the treatment worked for me. I was feeling the benefit after the 2nd visit, which I found amazing as I had been having treatment with a physiotherapist for 4-6 weeks.” Now, “I have received this treatment I don’t require help from anyone else. I am almost back to normal, although I do worry about the problem returning. I found the treatment amazing and now I return every 4 weeks.” My overall experience of the clinic was, “Extremely amazing and the most positive treatment I have received.” I also liked the, “Friendly atmosphere.”Julie, Longridge (October 2016)

“I Would and Do Recommend Them If You Have A Problem”

“Franco really listens and sorts out your problem with good explanation. I feel so much better after I’ve been.” I like that, “I know now I have somewhere to go if I have problems.” My perception of chiropractic before I went to Back-in-Action was that, “I thought when I went to one last time it was a waste of money. My experience with Back-in-Action has been so different I would and do recommend them if you have a problem.  I had a sore lower back. I sat on one cheek of my bottom all the time. It was affecting my feeling of wellbeing. I now sit correctly. I stand correctly and I can ride my horse and not feel uncomfortable in the saddle.” I was amazed by, “How quick it worked.” I’ve tried to get help with this problem elsewhere and there was, “No comparison,” to the care at Back-in-Action. Generally now I feel, “Very well. I stand straighter.” Initially, I found the treatment, “Different and the cracking noise unnerved me at first but Franco quickly makes you feel not worried. I come back monthly.”Lesley, Whitestake (October 2016)

“1st Class Chiropractor And Staff”

“First class chiropractor and staff.” Before I started care, “I could hardly walk.” The treatment, “Eased off my back in spasm.” The treatment worked, “After a few visits.” Now I’m feeling, “Better.” I found the treatment, “Soothing.” My overall experience of the clinic was, “Excellent.” I, “Highly recommend.”Alan, Penwortham (October 2016)

“Absolutely Excellent. Am So Satisfied With All My Treatment. Husband Booked In!!”

“Francesco listens, thinks, explains, takes great care.” He has a, “Calm, positive approach.” I like that they have, “Great staff.” Before I started care I was experiencing, “Painful movement, walking restrictions, frustrated at not being able to sustain free movement.” Now I am, “Pain free! Life continues as before!” I was amazed by the, “Gentleness of the treatment and the holistic aspect. Also the accuracy of the diagnosis of the problem and subsequent treatment.” I found chiropractic care worked, “Within 3-4 weeks – then continued to improve.” I’ve been to other places and, “You are calmer, explain far better and (at the moment) are better value for money. I am feeling great. Treatment is calm, gentle, confidence inspiring. Now I find a ‘continuation’ treatment (2/3 month intervals) advised and will continue with this to maintain my present health and wellbeing. Absolutely excellent. Am so satisfied with all my treatment. Husband booked in!!”Anon (September 2016)

 

Am Amazed How Quickly I Have Seen Results… Overall Experience Of The Clinic Is Excellent, Everyone Is Helpful, Friendly And Very Caring.”

I liked, “That time was taken to establish where the problem was coming from, the examination was thorough (and) they relieved the pain quickly.” Before I started care, “I wasn’t sure what to expect as I have never been to one before, the only thing I can say is that I thought it might hurt. I was unable to move about freely which was making me feel quite miserable. I am now not in as much pain and am able to do many everyday activities including some of my exercise classes.” What was amazing was, “That some of the pain in my back wasn’t the whole problem.” Chiropractic care, “For me seemed to work quite quickly. I have attended physio. The only difference in treatment I would say is Francesco has pointed out my problem is not all back related and we are addressing the other issue.” I no, “Feel like I have got more energy.” The, “Hands on treatment has been excellent and I am amazed how quickly I have seen results. I am attending monthly at the moment.” My, “Overall experience of the clinic is excellent, everyone is helpful, friendly and very caring.”Pat, Kirkham (August 2016)

“Exceptional And Very Effective”

“I was sceptical at first but with the positive outcome and road to a healthier outcome my perception has changed.” Before starting care, “Some daily chores and driving was affecting me. The dull deep pain was becoming a struggle to manage. The pain was getting me down and (I was) depressed.” The difference treatment has made is, “Having more energy and doing the things we take for granted in life. Having the dull negative energy released has lifted and eased away the pain. The ability of Austin to understand my symptoms and reach a diagnosis was remarkable. Austin quickly recognised my problems and how misaligned I was. ” What amazed me was, “The muscle reflex test and how this works to find out intolerances and how it affects the body. The simple movements and techniques that were used to eliminate any causes or problems were amazing.” I found treatment worked, “Immediately. After a few days felt more supple and able to do everyday tasks.” I’d tried, “Doctors and herbalists. Their theory and prognosis doesn’t come close. Austin treats in a holistic way finds the root cause and looks at the whole body to investigate any underlying problems.” Now I’m, “80% better. The sciatic type pain in my left leg has gone.” I found chiropractic care, “Exceptional and very effective. I come back every 2-3 weeks to get spinal and neck alignment as face, jaw, spine and neck were twisted and misaligned.” Found my experience was, “Very friendly, professional and caring approach. Keep up the amazing work that puts conventional medicine, theories and practises to shame.” Anon, (August 2016)

“I Got Better!”

What I liked about Back-in-Action was the, “Friendliness of staff, (the) way Francesco explained everything (and) the fact I got better! Had been to another chiropractor before seeing Francesco so knew what to expect.” Before treatment I was, “Unable to got to work, do housework/ shopping, unable to engage in leisure pursuits.” Since treatment, “I am able to do all things I did before which has reduced my stress level, being a single parent.” I found the treatment worked, “Very quickly.” I tried, “Painkillers from GP, helped in that they masked the pin but didn’t cure it, unlike chiropractic!!” My overall experience of the clinic was, “Excellent.”Jools, Penwortham (July 2016)

“The First Time I Was Pain Free After About 4 Years Was Pretty Amazing”

Before I started care at Back-in-Action I, “Had no knowledge of chiropractic. It was a case of ‘What harm can it do?’ after having years of treatment by drugs to manage pain.” I was affected by, “Chronic pain, affecting most things that I did. Unable to continue my job, constantly tired. Now, have nearly pain free life. Just occasional twinges. Back at work, although not the job I did, but one similar, with less risk of injury. The first time I was pain free after about 4 years was pretty amazing.” Chiropractic worked, “After a couple of months, in first instance. Recent trips brought almost immediate improvements.” Before chiropractic care I tried the, “GP just gave me drugs and referred to the pain management, who showed me how to manage pain.” With chiropractic care now, “Feeling generally good.” My experience of the chiropractic hands on treatment was that, ” At first, wasn’t sure, but glad I persevered. I describe it to people as sometimes quite brutal, sometimes intimate but it works.” My overall experience of the clinic was, “Very positive. Have recommended you to a number of colleagues at work.”Michael, Ashton-on-Ribble (July 2016)

After 1st Session All Was 100% Better.”

Before I was started care I was, “Occasionally unable to get on with things. Now all is good.” The treatment has helped make my life, “Much better. After 1st session all was 100% better.” Generally now I feel, “Very good.” The chiropractic treatment was, “Excellent.” I return, “About every 10 days for now.”Thomas, Longton (July 2016)

“The  Treatment So Far Has Made A Huge Difference”

Before I started treatment at Back-in-Action, “The pain used to stop me sleeping which made me feel tired all the time. The pain relief from the doctor also made me tired and lethargic. The (chiropractic/ acupuncture) treatment so far has made a huge difference to my health in general. I am sleeping better and I can move my neck more than I have done in  years. I am amazed at how quickly I began to feel so much better, even another health issue is much improved. The chiropractic care in conjunction with my acupuncture sessions made my symptoms improve very quickly. I am generally feeling the best I have felt in years. Aside from the improvement in pain I just feel I have more energy and sleep much better. The chiropractic treatment is good. I am currently having a session once a fortnight with a session of acupuncture in between. My overall experience of the clinic has been fantastic. Everyone is very friendly and the treatment has given me a better quality of life already. I have already recommended you to a colleague who has been (for) treatment with you and has also found improvement in their condition.”   What I like most about my experience at back-in-Action was the, “Manner of my chiropractor, (the) improvement in my condition/ health (and) convenient appointment times.”Angela, Penwortham (June 2016)

Now, “I Can Enjoy Doing What I Love…I’ve Sent 3 Other People To You In The Last Couple Of Weeks. All Are Now Happy.”

My favourite things about my chiropractic care at Back-in-Action is that I am, “Now living a pain free life,” I, “Know I’ve always got somewhere to go,” and I’ve, “Found somewhere that is value for money.” Before I started chiropractic care at Back-in-Action I was, “Dubious – tried a man before and was highly disappointed with the outcome and he cost me a fortune. Franco was totally different. He sussed what was wrong, fixed it and didn’t overcharge.” Before treatment, “I was in continual pain. I struggled with my job. It made me feel bad tempered and feel down.” Treatment at Back-in-Action has made, “One big difference. I’m not in pain, I can ride my motorbike and easily look over my shoulder so I can enjoy doing what I love.” The amazing thing was, “Finding out there was a problem with my neck. I thought it was my back. Now I can turn my head a round freely.” I found the treatment worked, “Very quickly. It was amazing.” I’d tried other places but, “Got nowhere till Franco sorted it.” Now I’m, “Very well. I’m a happier being.” My overall experience of the clinic is, “Excellent… Glad I found you and keep up the good work. I’ve sent 3 other people to you in the last couple of weeks. All are now happy.”Gordon, Whitestake (June 2016)

“Excellent. Would Recommend To Anyone.”

“Didn’t have many,” perceptions about chiropractic before I started, “But (it was) less painful than I thought.” Before care the, “Aching got me down after a while when it appeared daily etc. couldn’t enjoy dancing with my daughter.” With treatment I, “Don’t suffer with it every day now or for as long. Still experience it though if been standing/ walking for a lot of the day and it still affects me skipping/ dancing a bit.” What was amazing was, “How much in your body is linked through your back, etc.” I found chiropractic care worked, “After a couple of sessions.” My, “Doctor didn’t really see it as much of a problem and would’ve had to wait a long time on (the) NHS anyway.” I’m, “Certainly better than before visiting Back-in-Action.” I, “Come back as often as (the) chiropractor advises, as (my) condition does improve after coming. The treatment doesn’t take long and isn’t painful at all.” My overall impression is, “Excellent. Would recommend to anyone.” My favourite things about my experience and care at Back-in-Action was the, “Knowledge of (the) chiropractor, (the) improvement of condition since attending Back-in-Action (and the) appointment times available outside of working hours.”Sarah, Penwortham (May 2016)

“Will Not Hesitate To Visit Again Should The need Arise”

Before starting chiropractic care I, “Didn’t fully understand what was available. I couldn’t turn my head either way and (I was) in constant pain (and it) was (a) pretty miserable time. Was a short term injury which after 2 sessions repaired.” Now I’m, “Feeling fine, (the) injury (has) healed. Feel in good hands”, with the treatment. The overall experience was, “Fine. Will not hesitate to visit again should the need arise.” What I liked most about my chiropractic experience at Back-in-Action was that they, “Understood (the) cause of the problem and gave (a) full explanation, concentrated on (the) problem and surrounding area (and) keep me fully informed of what he was doing.”Phil, Penwortham (May 2016)

“Excellent – Have Already Recommended”. 

Before I started chiropractic care,” I thought it would just be about cracking bones/ joints. Austin has shown me that it is much more than that. I found it difficult to exercise and I was in a lot of pain afterwards – so far I have been okay. The food intolerances have also meant that I am not permanently in discomfort.” With treatment I am, “Not in discomfort all the time, feel healthier and have lost weight.” What was amazing was, “That I felt the difference almost immediately.” It worked, “As soon as I left the clinic and (I was) better again after 2 days.” Now “Generally I feel better and not bloated.” Overall experience, “Excellent – have already recommended”. My favourite things about my chiropractic care at Back-in-Action was the, “Relief from pain straight away, how my pain was explained to me and treatment,” and the, “Friendliness of (the) staff.”Dawn, Penwortham (May 2016)

“Explain What They Are Doing And Why”

What I liked about Back-in-Action was that they are, “Great people,” and they were able to, “Explain clearly,” and, “Explain what they are doing and why.” Initially, “I wasn’t so keen to start with because I had heard popping joint was bad.” Before care, “I couldn’t lift heavy things (or) bend over quick. (I) felt old and depressed.” With chiropractic treatment, “Once I had it done I felt it had changed the way I was standing.” I was amazed by, “The way he managed to crack by back without any effort.” It worked, “Pretty fast.” The overall experience of the clinic was, “Great.”Mohammad, Fishwick (May 2016)

Improved Mobility, Improved Energy.”

Before I visited Back-in-Action, “I was a little wary, not sure how it would help but was looking for a different approach.” The problem was, “Limiting my mobility.” Treatment has, “Given some improvement and relief. (It is an) unusual approach that I non-invasive.” The care worked, “Within 3-4 weeks.” Before I had tried, “Physiotherapy (and) acupuncture.” I now have, “Improved mobility, improved energy.” The overall experience was, “Very good.”Michael, Preston (March 2016)

“Very Positive,” Within “2-3 Weeks Literally Pain Free”

I found my experience at Back-in-Action a, “Very welcoming, calm environment,” and I’ve, “Been treated with respect.” Before I started care, “Chiropractic was an alternative I would never have used as I believe in the NHS but due to the pain I was having I needed support asap. Back-in-Action fitted the bill and helped me, also without the use of pain relief. It was making my life uncomfortable and to do daily activities/ routine was painful.” Within, “2-3 weeks,” I was, “Literally pain free.” What I found particularly amazing was, “The literal ‘Hands on approach’ and how it benefitted me.” I’ve tried other places, “You are resolving my issue not making it worse.” Now I, “Feel good in general.” I’m coming back in at the moment, “Every 2-3 weeks.” My overall experience of the clinic is, “Very positive.”John, Penwortham (March 2016)

“My Daughter Had Used The Service And Was Very Positive And I Agree Following My Experience.”

Before I started care my perception was, “Positive because my daughter had used the service and was very positive and I agree following my experience.” The problem I had was, “Very annoying. I was limping and struggling with stairs.” Now I’m, “Much better – stairs (are) no longer a problem.” I found an, “Immediate small improvement,” with treatment. Now I’m, “Much better but I need to continue treatment.” I found the chiropractic hands on care, “Very helpful.” My treatments are, “Currently 2 weekly until totally cleared.” My overall experience was, “Very positive.” Positive things about my experience at Back-in-Action was the, “Identificati9on of the problem, direction of treatment (and) actions for me to take.”William, Penwortham (March 2016)

“Excellent From Walking Into Reception And Having The Treatment To Walking Out… Made Me Feel Better And Gave Me My Confidence Back”

My favourite 3 things about my experience at Back-in-Action was the, “Relaxed atmosphere, explanation of treatments (and) confidence in asking questions.” Before I started treatment I had, “A lot of pain.” Now I have, “None at all.” I had, “Time off work. Constant pain and uncomfortable.” I, “Couldn’t concentrate on anything but my health.” The treatment, “Made me improve my well being, not stopping me doing anything anymore.” What amazed me was, “How quickly the treatment made me feel better and gave me my confidence back.” It worked within a couple if weeks.” I feel, “A lot better but need to keep the visits for the time being, because of my neck.” I have, “Great confidence in Louis handling my back.” My experience of the clinic was, “Excellent from walking into reception and having the treatment to walking out.” – Alan, Hesketh Bank (January 2016)

“I Have No Pain”

Before I started care, “I was sceptical as I went to another alternative therapist for pain relief and it did not work. I could not move my shoulder and I was waking up at night annoyed.” I am amazed now, “That I have no pain.” It worked, “Within the first week.” Other things that have improved are, “My state of mind – I feel different.” I liked the, “Relief of pain,” and, “The efficiency.” My overall experience of Back-in-Action is, “Very Positive.” –  Anon (January 2016)

“It Has Helped A Lot”

Liked that they, “Sorted issues/pain, explained why/what,” and, “Convenient times.” Before I started I was, “Unsure of how (it) would work. However it has helped a lot.” I was in, “Pain, restricted activities/ exercise.” Now my, “Pain (is) gone,” and I, “Feel better.” It worked, “Almost straightaway.” My overall experience was, “Excellent.”Daniel, Preston (January 2016)

“Excellent… The Improvement Is Significant… Feeling Stronger”

The most positive things about my chiropractic experience and care at Back-in-Action was the, “Effectiveness of treatment, friendliness,” and the, “Text messages to confirm appointments.” Before I started care I, “Kept getting injured. I didn’t realise it was related to my back.” Now I’m, “Still training but injuries not causing (the) same discomfort,” and I, “Feel stronger. The improvement is significant.” I found the chiropractic care worked, “Immediately.” Now I’m, “Feeing stronger when training.” I have found the chiropractic treatment, “Excellent,” and I’m, “Having regular treatment.” The overall experience of the clinic has been, “Very good.”Nicki, Chorley (January 2016)

“Very Satisfied With The Outcome”

I found the chiropractic care provided by Back-in-Action was a, “Professional approach.” I liked the, “Explanation of treatment,” and that there was, “No over-selling.” Before I started care, “My problem was not preventing me from doing anything but my fear was that it would worsen and then prevent me from walking etc. normally.” What I found amazing about my treatment was, “The notion that the inner ear/ brain connection can have a dramatic effect on so many features of the human frame.” I found the chiropractic care had an, “Almost immediate daily benefit. My ankle is noticeably more mobile at first use in the mornings. The related neck exercise has loosened an increasingly stiff neck. I’m very satisfied with the outcome.”Robert, Chorley (January 2016)

“A Positive Experience”

I liked, “The care expressed for your well being. My digestion has improved. Also the movement in my right arm is much improved. I wasn’t expecting either. I’ve found the treatment to be a positive experience. Very reassuring.” The overall experience of the clinic has been, “Vey calm and helpful.”Susan, Blackburn (November 2015)

“Pain Free”

Before I started treatment I had a, “Lack of mobility.” Now I have, “More flexibility.” I was particularly amazed by the, “Quick diagnosis.” I found a, “Weekly improvement.” I am now feeling, “Very well/ pain free.” The overall experience of the clinic was, “Very efficient.”Brian, New Longton (November 2015)

“Excellent Treatment”

My favourite things about my chiropractic experience at Back-in-Action was, “Having the treatment explained, (the) professional approach (and) knowing I can feel confident with the treatment.” Before I started treatment my perception was it was a, “Very savage treatment.” Now I know that it is, “Much gentler than I thought.” I was having, “Numerous problems affecting my quality of life.” Now, “I have more energy and a reduction of pain. Therefore I find things easier than before but I can’t do anything that I couldn’t do before.” Chiropractic care has worked, “Slowly but that is due to complex problems.” I have found it an, “Excellent treatment. Attended weekly for approx. 7-8 times. I’m having a break now as awaiting surgery for an unrelated problem.” The overall experience of the clinic was, “Very good.” “All of,” the experience of chiropractic treatment was amazing.Anon (November 2015)

“Very Positive”

My favourite part of my chiropractic care was the, “Hands on treatment, testing and seeing improvement,” and the, “explanation of the problem and treatment.” Initially, “I came on a word of mouth basis. My neck just felt uncomfortable.” Now I can, “Feel more movement.” I was amazed, “That I could rotate my head normally.” I felt it worked, “After the first appointment.” My overall experience of the clinic was, “Very positive.” The, “Receptionists are excellent. The literature you give out is thorough and helpful.”Lindsay, Preston (October 2015)

“Can Now Operate Almost Normally”

What I liked about my chiropractic care was the, “Immediate relief, improved mobility,” and, “Hope for (the) future.” Before I started treatment I was, “Unable to walk, remain upright or sleep due to severe pain,” and, “Felt depressed and anxious for my future mobility.” I found an, “Almost immediate improvement. Can now operate almost normally and pain has continued to ease.” I feel, “A lot better.” The treatment has been, “Very good. I intend to have regular checks to see if this avoids repetition of the injury.” My overall experience of the clinic was, “Excellent.”Martin, Penwortham (September 2015)

“Professional and Excellent”

I had, “Restricted movement due to pain.” Now I have, “Pain free movement.” I was amazed by, “How quickly treatment improved my problem.” I found the chiropractic treatment, “professional and excellent,” and the overall experience of the clinic was, “Excellent.”Susan, Penwortham (September 2015)

 

“Greatly Improved 8/10”

My favourite things about my chiropractic experience at Back-in-Action was the, “Improving symptoms in short time period, reasonable priced care (and) friendly and caring manner and exercises advised.” Some of my, “Family members had benefitted well from visiting chiropractors where other therapy’s not gained as much relief.” My problem was, “Disturbing my sleep and unable to read a book for long periods, discomfort in walking more than short distance.” Treatment, “Enabled me to do the above without so much discomfort/ pain.” I was amazed, “How quickly my symptoms were relieved.” Chiropractic care worked, “Within approx. 6-8 weeks.” Tried to get help with this problem elsewhere and, “Other treatment has not relieved symptoms as much.” Now I’m, “Greatly improved 8/10” Found the treatment, “Very helpful.” I now return, “Monthly to help ongoing symptoms to be kept to a minimal.” Overall experience of the clinic was, “Very good. Found the exercises advised very helpful.” – Anon (September 2015)

“Absolutely Brilliant… I Feel 10 Years Younger”

What I liked about my chiropractic experience and care at Back-in-Action was the, “Feel good factor after visits (and) everyone is always happy and friendly.” Before treatment, “I was really stiff and uncomfortable. This made me miserable.” Now, “I feel 10 years younger. What I thought was old age was muscle tension.” I was amazed by, “How much better I felt immediately.” I found chiropractic care worked, “Straight away.” In general I am feeling, “Much better, freer movement and agility all over, sleeping better (and) more able to relax. I am visiting once every 2-3 weeks at the moment. I am also having massage about every 3 weeks. I am keen to try several of the complementary therapies and will be doing so over the next couple of months.”My overall experience of the clinic was, “Absolutely brilliant. I look forward to my visits.”Donna, Southport (August 2015)

“Makes You Feel So Fab”

My favourite things about my chiropractic experience at Back-in-Action was, “The explanation, how Louis finds out what’s wrong (and) doesn’t give up with what could be the cause.”  What I was experiencing, “Doesn’t affect my life but it does cause me very bad burning in my back but doesn’t cause me to stop. Louis’ exercises help at home and certain things I do notice I’m doing that make it worse, I am aware and try to correct all the time. Louis helped me be aware of these. I just think it’s amazing how he pushes so hard -which is fine by the way – and makes you feel so fab.” I now attend, “Every 2-3 months but in between if I feel I need it. Hands on treatment is great.” The, “Experience of the clinic is very friendly indeed. All the reception staff I’ve met are lovely and welcoming.”Louise, Wesham (August 2015)

“Sceptical – No Longer… Pain Is Much Reduced. Sleeping Well. Can Sit For Longer.”

What I liked about my experience at Back-in-Action was the, “Treatment outcome, clear explanations,” and, “Friendly manner – chiropractor and reception.” Initially I was, “Sceptical.” Now I am, “Sceptical – no longer.” Before I had, “Back pain,” it affected my, “Sleep” and I, “Struggled to sit comfortably.” Now the, “Pain is much reduced. Sleeping well. Can sit for longer periods of time.” Chiropractic worked, “Over a number of weeks.” Before I’d tried, “Physio/ Doctor. Pain returned but didn’t with chiro so far.” Generally feeling, “Very well. Time between treatments extending – now monthly. Sometimes feel uncomfortable for a few hours after the treatment.” Overall experience of the clinic, “Excellent.” – C, Leyland (May 2015)

“First Class”

The most positive things about my chiropractic experience at Back-in-Action were the, “Full explanations in layman’s language, feeling better and following a simple on going exercise plan.” Before I started care at Back-in-Action, “For days I could not go to bed, could not walk, sit or stand without pain, I felt very depressed. After 8 appointments the bulk of my specific problem has disappeared do much that last night I was able to compete in an outdoor bowling match.” What’s amazed me is, “My new knowledge of the nervous system.” I found chiropractic care started to work, “Around my 3rd visit.” I have found the chiropractic treatment, “Excellent. I attended weekly for 5 weeks or so then fortnightly.” My overall experience of the clinic was, “First class. I wouldn’t hesitate to contact should I ever need to.” –  Doug, Penwortham (February 2015)

“I Was Impressed… I Feel Strong And In Good Health Again”

My favourite things about my experience at Back-in-Action was the, “Good explanation of procedure, recommended specific exercises to do at home (and it) helped make me feel more positive. Initially I was somewhat sceptical. However after having a number of sessions I have a more comprehensive understanding and appreciation of it.” For me, “My health – fitness is everything to me, with a keen passion for running. When I can’t run, I am unsettled in life.” After chiropractic treatment at Back-in-Action, “I am running pain free – I have adopted a more structured approach to my gym and cardio-training. (Treatment made a) difference after 4 or 5 sessions. I have seen a number of physios for similar problems previously.” Now, “I feel strong and in good health again. The treatment worked for me and was very effective. I had about 8 session.” My overall experience of the clinic was, “I was impressed.”Anon (November 2014)

“Thoughtful And Gentle Approach… Amazing You Accomplished So Much In A Short Time”

What I liked about the chiropractic care at Back-in-Action was the, “Unusual and comprehensive approach. Your approach was similar to mine when my team and I were flight testing and removing the bugs from prototype military aircraft.” Before I sought treatment at Back-in-Action I had, “Various levels of back pain daily, sometimes bad, couldn’t stand, walk long, had to sit. Been having treatment for years – they treat the pain not the cause.” Now the, “Pain(‘s) almost gone.” What was amazing was, “Your new approach – nobody else did it.” The chiropractic care at Back-in-Action worked, “Quite quickly as I’ve had it over 20 years. Back-in-Action (had a) thoughtful and gentle approach – compared the rest were amateurs. Amazing you accomplished so much in a short time.”John, Leyland (October 2014)

“Staggered By The results… Feel Like A Million Dollars Everyday”

Before I started, “I had no idea what to expect. Staggered by the results. Almost magical.” I, “Had a constant ache in my neck from years of rugby, problems with my wrists. Now no problems at all. All aches and pains have gone and I feel like a million dollars everyday. The instant effect of the treatment was amazing. It was like waving a magic wand.” It worked, “Straight away.” Before Back-in-Action, “I went to my GP but he had no interest in my problem.” Now, “I feel great and I didn’t realise my wrist problem was linked to my neck problem. The treatment was brilliant. I’m still in the early stages of treatment so I come back when I’m instructed.” Liked, “The skills of the doctor, fascinated by treatment,” and, “the calming atmosphere in the surgery.” Overall experience, “Excellent.” – Ross, Preston (September 2014)

“The Pain Was Reduced Very Quickly”

Positive things about my experience at Back-in-Action was the , “Ability to make you feel at ease and make you feel better.” Before I started, “I had heard good things and I agree.” Had, “Some pain at night. Sleeping much better. The pain was reduced very quickly.” Treatment was, “A little scary but good. Been having treatment every couple of weeks.” Overall impression, “Excellent.” – Cecilia, Preston (September 2014)

“Outstandingly Better… Will Continue To Recommend… The Clinic To Family, Friends And Colleagues…”

Before I started care at Back-in-Action, “I thought chiropractic care was just about the spine and the nervous system, I now see how very much more good chiropractic care can achieve. I was in constant pain, struggling to walk up and down stairs etc.. Now as expected/ normal for age and level of fitness though believe regular care for maintenance is imperative.” What was amazing was, “How (a) simple adjustment by a good chiropractor can immediately reduce/ eliminate major discomfort!” I found it worked within 3 appointments.” Have tried other practitioners but found them, “Too hurried. Louis Westerbeek is outstandingly better.” Liked the, “Reduction/ cessation of pain, holistic approach towards general well-being and broad knowledge.” Generally now, “Quite well, still further benefit expected in the coming months.” Found chiropractic care, “Simple, painless and effective. I have and will continue to recommend Louis and the clinic to family, friends and colleagues. Just please keep doing what you are doing.” Anne, Chorley (August 2014)

“I Always Leave Feeling Amazed… Brilliant”

“The results are instant. Felt better immediately. I always leave feeling amazed. I thought it would be a slow healing process, but the results were immediate.” I was suffering with, “Slipped disc’s, couldn’t walk properly, also Louis straightened out my back and food intolerance problems.” Now, “I walk better, my posture is better. I really thought I had arthritis everywhere, and it turns out I don’t have any.” What was amazing was, “Everything, he always makes me amazed at the instant results.” I find chiropractic care worked, “Immediately.” Previously, “I had gone to the Doctors and was off work for 3 months. Wish I had come directly to Louis. No comparison. No drugs. I was taking loads. I feel great now, yes, he has improved my whole body. Brilliant, hands on treatment, I come every week at the moment, while he is sorting out my underlying problems.” I am, “Very happy with all the people and treatment I have received.”Kath, Lostock Hall (August 2014)

“Just That Someone Has Taken Me Seriously Has Really Helped”

What I liked about my care at Back-in-Action was, “Someone listening to me and understands, feeling better (and) more positive. My dad has always used chiropractors, so I grew up with this.” I was experiencing, “Menstrual migraines – so will have them but feel more positive and more proactive with changing desk, way work.” Now, “More positive, more understanding of why I have felt the way I have.” What was amazing was, “What I thought for years and told was in my head was actually what was wrong with me – neck.” Chiropractic care worked, “Almost straight away.” I’ve tried to get help, “Constantly over the years. Just that someone has taken me seriously has really helped. Feel more positive.”Lorraine, Southport (June 2014)

“Exceptionally Fantastic… Thank You So Much For All Your Help, Listening And Understanding

“I am very happy to have been recommended to your clinic, and to see an improvement in myself in such a short time.” Before chiropractor care, “I suffered very badly with pain in my back, hips, legs and arms and I was not getting much sleep, and not able to walk up and down stairs. I always avoided them at all times. I’m now able to walk up and down stairs very slowly, and not panic whenever I come into contact with them.” What was amazing was, “How quickly and effective the treatment worked,” and, “How painless it was to go through compared to other treatments I’ve had.” Chiropractic worked, “Very quickly, after the first session. I’ve tried endless treatments and painkillers. I find that you are exceptionally fantastic, and what you do works. I’m feeling lots better in myself and mind. I’m just very grateful for everything you do for me. I attend at the moment, every 2 weeks and get a lot of pain free spells which never happened before I started your clinic. I very much prefer this kind of treatment. A very happy client. Thank you so much for all your help, listening and understanding.”Debbie, Preston (May 2014)

“Brilliant… Now I Recommend It To Everyone”

Before I started chiropractic care at I, “Didn’t really know what it was. Now I recommend it to everyone.” Before care my, “Wrist really limited everything as I was wearing a brace. Unable to complete DIY in the home. Very frustrating and concerned that the hospital suggested surgery.” Chiropractic care at Back-in-Action mas made, “A great difference. I hadn’t realised that many of the problems were related. Understanding that means I work more consciously.” What amazed me was, “My wrist and jaw! Really didn’t think either could be improved.” Before treatment I’d tried the, “GP and 3 hospitals. Well I won’t be going back to the hospital!” My favourite things about my chiropractic care at Back-in-Action was that my, “Wrist problem(‘s) completely sorted, neck and shoulders very much improved (and my) jaw much improved.” I’m feeling now, “Generally more energy.” The chiropractic care was, “Brilliant.” Overall experience of the clinic, “Excellent.” – Christine, Chorley (May 2014)

“Feeling So Much More Comfortable”

I am, “feeling so much more comfortable after a consultation.” I like, “having access to someone who will listen to my problem,” and, “that something is being done to alleviate my symptoms.” Before I started care,  ” I was becoming anxious that I was no longer a safe car driver – I could not get all round visibility because pain limited movement of my neck.” My perception of chiropractic has changed as before,”I thought it was merely mechanical manipulation of joints etc., I now realise that it is more of a holistic treatment.” What was amazing was, “I visited the chiropractor because of neck problems and although he listened to this, his examination revealed low back problems as well, I was aware of these but had not mentioned them.” I am now, “positive. I feel that the problem, which is not curable, is manageable.” – May 2014

Was, “Sceptical.” Now I am, “A Believer.”

Before I started treatment I was, “sceptical.” Now I am, “A believer!” I had, “constant discomfort in hips, lower back and neck, making it difficult to function in comfort.” Now there is, “less discomfort (some days none) and can be more active than before for longer periods.” Am feeling, “much better and am sleeping better and feeling more rested in the morning.” One thing that I found amazing was, “the stimulation of the eyes affecting the strength of movement in my legs.” Chiropractic care worked, “after about 3 sessions.” Had tried, “remedial massage which had helped, but I don’t think it got to the root of the problem.” I found the chiropractic treatment, “amazingly sensitive.” What I particularly like is that, “I am made to feel important and am listened to, things are explained in ‘lay’ terms,” and, “my treatment is not rushed.” Overall experience is, “very helpful.” – Jayne, Preston (April 2014)

“Now I Recommend It To Everyone”

“Louis spotted the problem straight away.” Before I, “Couldn’t move or walk correctly. Now I recommend it to everyone. I feel more at ease and doing normal things. I feel good and moving very good.” – Tom, Preston (April 2014)

“First Few Sessions I Noticed A Difference”

Initially I was, “Worried that it would hurt. Doesn’t just a sensation.” I had an, “Aching neck and wrist, working in a restaurant I am on my feet all the time.” Now I’m, “Improving. Still aches at times.” Within the, “First few sessions I noticed a difference.” Favourite things were the, “Explanation of problems and how the body works. Austin has a pleasant manner and has a calming effect.”Rose, Preston (April 2014)

“Amazed With My Results!”

“Feeling positive about the future. Feeling more comfortable/ much better movement. I always walk out feeling taller. Amazed with my results!” Before treatment, I had a, “bad neck,” and, “I had lost proper function of my left arm and shoulder. I couldn’t do gardening and handy man jobs around the house. I felt weak and struggled to take a shower. So many things saddened me as I could not do them. The GP and hospital didn’t take it far enough so had given up hope. You sent me back to the above with pinpoint accuracy helping me get back to normality.” Now, “I am sleeping a lot better and my fitness is much better, the movement in my left side is almost corrected. I have made a start on the patio and the gardening is now a pleasure not a task. No more paracetamol!” Feeling, “Great – normal – feeling more like my old self.”  Chiropractic worked, “for me straight away, fixed my neck on the first session.” The chiropractic treatment is, “GREAT! Really good.” Overall experience of the clinic is, “Happy thoughts thank you!”Colin, Preston (March 2014)

“Enables Me To Be Active And Feel Good

My 3 favourite things about my chiropractic experience at Back-in-Action was the, “diagnosis, treatment” and, “after care.” Before care I found, “work was hard as I sit down most of the time. Just walking was painful, made me feel awful.” Chiropractic treatment, “enables me to be active and feel good.” What amazed me was the, “speed at which treatment was affective.” The overall experience at Back-in-Action was, “very good and extremely friendly.”Martin (March 2014)

“Now I Feel More Alive”

What I liked most was, “Removal of headaches, increase ease of movement and improved breathing,” and the, “holistic approach. I didn’t like the manner of a previous chiropractor I saw – I felt uncomfortable. My perception is much more positive.” Before care at Back-in-Action I, “Sleeping was very uncomfortable. Headaches made me feel weary. Ankle meant I couldn’t walk on it when it ‘went’. Back pain meant difficulty doing most everyday activities.” Now, “I feel more alive.” What was particularly amazing about my experience of chiropractic treatment was, “Release of emotional tension,” and, “Body intolerances.” Before chiropractic treatment I’d tried, “Bowen treatment for six months. The Bowen treatment was more relaxing! But it didn’t bring about the same results.” Generally I now feel, “A great deal better.” Things that improved I didn’t expect was, “Digestion,” and, “Emotional state.” I have found the chiropractic treatment, “Very professional and knowledgeable,” and, “patient and caring.” I now attend, “Every 2 weeks.” The overall experience of the clinic was, “Excellent.”Gemma, Preston (March 2014)

“Much Less Pain And Sleeping Better”

Favourite things were, “Much less pain, later evening appointments (and) lots of helpful advice.” Was experiencing, “Pain in sitting and sleeping.” Now, “Much less pain and sleeping better. Feeling well. Able to do more and keep pain free.” What was amazing was, “That most of problems were linked to posture.” Treatment worked, “Within a month.”Anon, (January 2014)

“The Service Is Excellent. Can’t Be Improved.”

Liked the, “Welcoming atmosphere, reliable service, easy going approach and familiarity,” and the, “value for money. The service is Excellent. Can’t be improved.” Before I started, “I thought it might not work for me, it would hurt, it would be very expensive and make my pain worse.” The problem I had, “Affected everything I did. I was relying on tablets. It made me feel old and on my way out. Useless.” The treatment has helped, “Me feel I have a choice to be better. Given me hope to be pain free eventually. Informed my choices.” What I found amazing was, “That all things are connected. That doctors in general aren’t always right or totally accurate. How changes can improve body.” I found chiropractic worked, “Quite quickly though I still have pain, its lessened and is more manageable.” Saw the, “Doctors to no avail, just tablets and blame on me for my condition.” Now, “I feel better than before.” Also, “My neck improved which I hadn’t thought of really.” I attend, “Every week (for) chiropractic acre, because it helps my pains. The massage is amazing.” Overall experience of the clinic, “It’s lovely, very friendly, welcoming and positive. It feels familiar. It’s local, reliable and well run.”Victoria, Preston (December 2013)

“Amazed”

I liked the, “Comprehensive explanation of problem and proposed method of treatment. I am still amazed that movement of my eyes can have a significant effect on my muscle movement/ strength in my arms and legs.” Before chiropractic treatment I was, “Unsure about what was involved. Some concern that manipulation would be painful. Lower back problems had caused me to have an episode when I could hardly move.” Now, “Still careful with my back but increased confidence and awareness has certainly helped in day to day activities. More confident that my back won’t give way again. The home exercises have helped as well.” What amazed me was, “The effect of eye movement on my ability to use arms and legs. Had never realised how out of balance my body was.” I found, “After a couple of sessions I noticed improvement. Started of at weekly and now at the monthly stage.” Overall experience, “Excellent.”Paul, Penwortham (December 2013).

“It Got Me Walking Again… I Was Off Work For 17 Weeks And The Treatment Enabled Me To Go Back To Work”

The best things about visiting Back-in-Action Chiropractic in Preston was that, “It got me walking again;” that the, “Chiropractor listens to my problems and finds solutions;” and the, “Chiropractor understands the pain and frustrations of my journey.” My perception before starting chiropractic care was that. “I thought it hurt and it took a while to stop hurting. The treatment doesn’t hurt so much as I thought and relief is instant. I had a trapped nerve in my hip and couldn’t stand or sit. I was housebound for 10 weeks. I was off work for 17 weeks and the treatment enabled me to go back to work.” What was particularly amazing was, “When the primary source of my pain was found and relief was instant. The whole getting better process is very long but it is quicker with chiropractic care.” Before seeing the chiropractor in Preston, “I was referred to a physiotherapist but she didn’t listen to what I was saying and her treatment was rough so I discontinued.” Now I’m, “Feeling a lot better but still have a way to go. I can stand up for longer that I could and sit still, which I haven’t done for years. Treatment is good and I can feel the benefits. I have treatment every 2-3 weeks, it was twice weekly originally.” Overall, “Very positive.” –  Sue, Preston (June 2013)

“Fantastic Would Recommend To Anyone… Can Now Just Basically Enjoy Every Day… I Have Found Somewhere Where I Can Be Listened And Heard… Felt So Relaxed And ‘Free'”

Favourite things about my experience at Back-in-Action are that, “The headaches are a lot less frequent.” Also, “Austin is professional, attentive and caring,” and, “it is a nice friendly environment to visit.” Before I started, “I was quite sceptical. Now I feel I have found somewhere I can be listened to and heard. I was suffering from migraines, that were getting worse and not many days in a month did my head feel clear. I was getting concerned that there was an underlying cause.” After treatment, “I can now just basically enjoy every day! My children are always reminding me how treatment has had a great impact on my life.” I was amazed, “how well it worked, from the first time that Austin adjusted my back and neck, I felt so relaxed and ‘free’, something I hadn’t experienced in many years and it came as quite a shock.” Chiropractic care worked, “straight away.” It also helped, “my back. I only came in for help with migraines. It is actually a pleasure to come and see Austin.” At the moment, “I come back every 2 weeks to keep on top of things.” Overall experience of the clinic is, “fantastic, would recommend to anyone. Don’t change anything!” – Jane, Preston (May 2013)

“Fabulous Treatment. 10/10.”

I liked the, “Friendly staff, comfortable surroundings (feel good factor),” and, “Relief of pain. 10/10. ” Before I started chiropractic care it felt like, “The unknown! The pain was draining my energy.” Now, I’m, “Back to normal life.” I found chiropractic care worked, “Immediately.” Now I feel, “Very good – less tense.” I found chiropractic care a, “Fabulous treatment.” I come back, “6 weekly to relieve stress and tension.” Overall experience of the clinic was, “Fantastic.”Julie, Penwortham (May 2013)

I Was Amazed By, “How Quickly It Works.”

Liked the, “Relaxed atmosphere. Full explanation about how chiropractic works. A positive approach to my problem (health).” Before there was, “Reliance on painkillers.” I am now, “Comfortable shopping and walking.” I was amazed by, “How quickly it works.” It took, “About three sessions. I feel I would benefit from more treatment in the future.”E, Preston (May 2013)

“Made To Feel Comfortable And Relaxed. Making Slow But Positive Progress.”

“Made to feel very comfortable and relaxed.” I was finding, “Walking and standing difficult.” Making a, “Slow improvement – Now more flexible. I’m making slow but positive progress.”Eileen, Penwortham (May, 2013)

“Very Positive” Experience, Mentally “More Positive Again”

The positive things about chiropractic care at Back-in-Action was, “The times of appointments, Austin’s ability in what he does,” and, “friendliness of everybody.” I had, “No previous experience of chiropractic apart from my wife’s feedback which was very positive and my experience has been the same. Mentally when you have any problems it makes you negative in the way you think and act.” Now I am, “More positive again because of the pain not being there.” What was amazing about my care at Back-in-Action was, “How certain things (chewing gum, batteries etc.) can make your strength weaker.” Chiropractic care worked, “Almost straight away.” Now, “feeling good and thinking more positive, plus I have lost 1 stone in weight which has helped as well.” Overall experience of the clinic was, “Very positive. I wouldn’t change anything.”- Philip, Poulton-le-Fylde (April 2013)

“Straight Away Relief”

Previously, “I was not impressed with treatment and exercise I was given by another chiro 15 years back, so not expecting much. Happy now with going to the chiro.” Before it was, “Difficult/  Painful to get up and down or stand still, but only occasional.” Treatment has made it, “Just easier to get on with life.” Chiropractic care gave relief, “Straight away.” Have, “Reduced pain and hopefully with ‘maintenance’ no more!” – Paul, New Longton (April 2013)

“Pain Has Almost Gone And I Am Able To Do Most Things”

Before treatment I was in, “Pain for over 3 months. At present the pain has almost gone and I am able to do most things.” I found it took, “3 months,” for the chiropractic care to work. Before this, “I went to physio twice and Dr once and he suggested chiro.” I liked the, “Explanation of condition, advice re exercise.” George, Hoghton (January 2013)

“V Professional”

At Back-in-Action Chiropractic in Preston they had, “A positive attitude toward my problem and its outcome, a caring mentality toward the patient and a new non pill or invasive look at illness. Obviously cost is always an issue but at present it’s affordable and is equally good value for money.” Things were, “Painful + on pills + bed rest, off work + went back still ill + problem recurs.” The treatment has helped me get, “Back to normalcy – nearly!” Chiropractic care worked, “At once.” The thing that improved that I didn’t expect to was my, “Headaches.” I now return, “3/4 weekly to ensure problem is controlled.” My overall experience at the clinic was, “Good V professional.” – Anon (January 2013)

“Excellent! … Will Heavily Recommend… Instant Relief.”

The most positive things about my experience of chiropractic care at Back-in-Action was the ,”Manner of chiropractor, relaxing environment,” and ,”lovely reception staff! I was recommended by a friend who had received excellent care and relief from pain. I will heavily recommend to anyone I know who could benefit.” Before treatment I was having problems with, “Day-to-day tasks – university, socialising and work. I felt exhausted and anxious about it.” Now, “It still interferes with my life but nowhere near as much. I don’t have to plan activity around pain.” With chiropractic care I found they relieved, “My headaches instantly, other symptoms approximately after 1 week.” I had tried, “Other professional therapies. Nothing had worked until now. I feel much more positive and able to manage symptoms easier. I return every 2-3 weeks at present, just to keep the headaches at bay and at present I am under pressure with uni work which increases pain.” My overall experience of the clinic is, “Excellent!” – Lindsey, Penwortham (January 2013)

“This Works The Best… Professional Service With Near Instant Results”

“Professional service with near instant results.” Before I went, “I thought it was just about your back. There is a plethora of knowledge, which is an eye opener.” With treatment I have, “Less pain in many aspects – better quality of life! The severe pain in the spine has diminished, I can manage to sit more comfortably in a static position. Some of the treatment has near instant results!” I have tried, “Many other different treatments. This works the best.” I have, “More strength in arms and legs and much happier in general. Very professional service.” – Raymond, Preston (January 2013)

“Excellent Treatment. Informative And Effective”

I had, “Shoulder pain – continuous. Requiring 4 hourly painkillers.” With treatment I have found, “The pain went and has not reoccurred.” The amazing thing was, “The way the treatment had immediate impact.” It worked , “Almost immediately – completely by 2 months. Improved knowledge re sitting position has made driving more comfortable. Excellent treatment. Informative and effective.” – Jacqueline, Longton (January 2013)

“The Whole Experience Was Amazing… Does What It Says Above The Door – Back-in-Action… Can Now Do Things That I Have Been Wanting To Do For Decades… I Recommend The Treatment To All That Will Listen”

“I had never had any treatments before, but was lead to believe they did not work. Now I recommend the treatment to all that will listen.” My, “Back problem was affecting home, work and social life. Could do very little at home and was unable to work properly. It felt horrible.” Treatment has made, “An immeasurable difference, can do things now that I have not been able to do for decades. The whole experience was amazing. Austin resolved issues/ questions that I have been wanting to answers to for many years.” Chiropractic worked on the, “Instant. But still getting better. In general now very good. I am now able to move other parts of my body I didn’t know were tight/ stiff/ restricted.” I have found, “The hands on treatment first class. Still under treatment but will continue to return at least once a month. I do feel much better after treatment.” Overall experience of the clinic, “Excellent” and, “Excellent staff – good manner, professional.”Chris, Ingol (December 2012)

“Should Be Part Of The Mainstream NHS.”

My favourite things about my experience at Back-in-Action are that it is, “Personal…, good interaction, same chiropractor for the duration.” Before I started care my perception was that I, “Thought it was a black art.” Now I think it, “Should be part of the mainstream NHS.” The, “Speed of relief,” was particularly amazing, I felt it worked on the, “First visit.” Before this tried my, “GP.” Got a, “Faster result,” at Back-in-Action. – Brian, Leyland (December 2012) 

Compared To Other Places The, “Whole Experience At Back-in-Action Has Been Far More Pleasant And Worthwhile… I Feel Greatly Improved Since The First Visit!”

My favourite things about my experience at Back-in-Action Chiropractic in Preston are: “Friendly approachable and helpful receptionists that smile :); detailed explanation of symptoms in language that is understandable; welcoming, friendly Dr who has taken time to get to know me as a person and not just treat me as a patient. AND he is making me better!”  Before I had the perception that chiropractic, “was all about bone crunching to re-align posture etc. I now realise it’s all about the whole approach of well being and general good health. ” Before treatment I had a, “very painful problem with my neck which was interfering with my ability to do my job, various activities, gardening etc.” I was ,”depressed.” It was interfering with my “work, sleep.” The treatment worked, “after the first 2 sessions. Only have to take painkillers at night now and sometimes don’t have to at all.” Am, “still going for treatment but back at work! 🙂 ” The amazing part of the experience was, “my Dr’s ability to pin point problem areas and identify likely causes – also the tests done to identify what improves strength and weaknesses I have – aversion to wheat/ light – colours.” Compared to other places the, “whole experience at Back-in-Action has been far more pleasant and worthwhile… I feel greatly improved since the first visit!” I find it, “very effective,” and, “will visit regularly once the problem is completely resolved to maintain the treatments effectiveness – ‘Prevention better than cure!'”. Overall experience of the clinic, “excellent!” – Tracey, Penwortham (November 2012)

 “Very Positive. I Have Recommended The Clinic To Friends.”

Before I sought care at Back-in-Action the, “Perceptions were that it was quite forceful, manipulation was strong. I now realise that it’s not quite like that. It was a more gentle approach than anticipated.” Before treatment I had, “Considerable pain in left arm. General overall restrictions in day to day living.” Now there is, “Less pain, more movement.” Chiropractic care helped the extreme pain – almost straight away. Pain has reduced. I feel that I’m looking at my posture more and thinking about how the imbalance can start and be improved. The holistic experience is a great advantage over GPs experience.” What was amazing was, “The weakness in 1 side of my body compared to the other – imbalance.”  Overall experience of the clinic was, “Very positive. I have recommended the clinic to friends. The time spent discussing the problem has helped me to look at posture at work and home. I would recommend this to friends mainly due to the holistic approach which I feel the GPs don’t offer.” Liked the, “Two-way process – taking into account what the client says,” and, “listening to the client.” – Carol, Fulwood (December 2012)

“I Found It Difficult Walking, Standing, Sitting And Lying Down. I Could Do Very Little… I Feel 90% Better Now…”

Initially, “Having had one experience previously, I was very sceptical,” about seeing a chiropractor, “I am now totally in favour.” Before I received treatment, “I found it difficult walking, standing, sitting and lying down. I could do very little.” The treatment at Back-in-Action has, “Totally changed my life. I can now do everything I could not do before (and have learnt one or two things also to help me.) There was an improvement in about 3 weeks. I feel 90% better now (still a little way to go). Some of the things I was asked to do seemed rather strange (e.g. having to put my tongue in my cheek. Literally, I was able to move my limbs easier)!” My overall experience of the clinic is, “brilliant!” I like , “the kindness and friendliness of the staff ,” and that, “whatever the problem, it is addressed.” – Margaret, Leyland (November 2012)

 “Problems Have Gone… Excellent Service.”

“Thought pain was part of every day life. Austin explained and reassured me. Found it hard bending and putting pressure on my knee.” Chiropractic treatment, “Made my performance better in basic daily life.” Chiropractic care worked, “Very effectively.” Now I am, “Better. No improvement needed.” Overall experience of the clinic was, “Excellent. Very good service. Friendly staff.”Emma, Lea (October 2012)

“My back feels much improved.”

What I liked about my experience and care at Back-in-Action was the, “explanation of the problem,” the, “chiropractor’s manner,” and, “satisfaction overall.” Before visiting my problem was, “very restrictive,” and now ,”my back feels much improved.” It took, “two weeks.” I’ve tried other places and you compare, “very well.” – Sheila, Longton (Sept 2012)

“Can put my socks on.”

My favourite things about my experience at the Back-in-Action Chiropractors near Preston are the, “fast response to a request for an appointment, excellent explanation of probable problem and remedy,” and, “affordable treatment not prolonged unnecessarily.” Before I visited Back-in-Action I, “could not put my socks on without severe pain.” Now I, “can put my socks on.” I found chiropractic worked, “after 3 sessions and home exercises as advised.” – Geoff, Penwortham (Sept 2012)

“Felt a difference straight away… My back feels so much freer… Wouldn’t hesitate in coming back or recommending anyone.”

“My back feels so much freer.” It was a, “very friendly service,” and I, “wouldn’t hesitate in coming back or recommending anyone.” When I first visited the clinic at the clinic I, “couldn’t walk properly,” had a ,”bad back,” and, “my broken leg wasn’t healing properly but after treatment I found my back a lot looser which in turn helped my leg improve. I am heavily pregnant too so will be back after the baby is born to continue.” What was amazing about my chiropractic treatment was that it was, “so simple, yet effective.” I, “felt a difference straight away once the problem was found.” I have sought other help with my back problem but, “this time it seems to have worked. My back is fine, I’m just enormous and pregnant!” I’m, “very happy” with my experience of the clinic, it’s, “a nice relaxed place. Would happily recommend.”Kerrie, Blackpool (Sept 2012)

“Fantastic – would recommend (and have done) and so glad I’ve found something and somewhere where I know it works.”

Overall experience of the clinic, “Fantastic – would recommend (and have done) and so glad I’ve found something and somewhere where I know it works.” Favourite things about Back-in-Action: “Got rid of pain!! Friendly staff – feel at home. Comfortable with practitioner.” Before I started I was ,”Not sure if it would work, but it has and I will keep up my treatment.” Before treatment was ,”Having to rest most days in bed. Felt depressed not being able to do menial jobs. Now can do more things such as exercise and gardening. Within 5 days (2 treatments) I was more mobile.” Found, “The Cranial – amazing.” Other things have improved, “General well-being. Taking vitamins and fish oil on advice of Louis and feel so much better – more energy.” – Di, Fulwood (Sept 2012)

“Treatment was superb, feeling 100% better after attending, I feel absolutely great…”

“Louis was excellent, treatment was superb, feeling 100% better after attending, I feel absolutely great, I got a lot of information and help from the treatment received, move my body pain free, very professional and welcoming.”Raymond, Fulwood

Chiropractic worked, “very quick.”

“Help to get going and back on road to recovery, good progress, ” chiropractic worked, “very quick”, and gave the “freedom to move.”Danny, Fulwood

“Excellent.”

Before I visited Back-in-Action I thought chiropractic care, “Was a bit ‘odd’.” However that perception has changed and it, “Didn’t seem odd at all.” I now have a, “Greater understanding of anatomy, some ideas for lessening pain and confidence in improved health for the future.” I found that chiropractic care worked, “Immediately,” and, “I can walk with less pain.” Other people I’ve tried in comparison seemed, “Uninterested in getting to the root of the problem.” Overall my experience of the clinic has been, “Excellent.” – Valerie, Stockport

“Opened my eyes to Chiropractic care.”

Was unable to, “Lift my arm past my shoulder without experiencing discomfort.” Found the clinic, “Very helpful and friendly. Opened my eyes to Chiropractic care.” It worked within, “Approximately two weeks.”Pamela, Leyland

“Quick result.”

“Quick result, cure for IBS, more energy.” (Combination of chiropractic manipulation to the spine and viscera and nutritional support.) – Paul, Euxton

“Excellent. I am beginning to allow myself to think that I might start to feel fit and healthy like I did a couple of years ago.”

“Friendly environment, appointments allowed to over-run if needed, supply of recommended supplements etc on site. I liked the ‘whole person’ approach rather than simply cracking bones. Fewer headaches, less pain, beginning to accept need to change lifestyle.” Overall experience of the clinic: “Excellent. I am beginning to allow myself to think that I might start to feel fit and healthy like I did a couple of years ago.”Debs, Wheelton

“Can now do things that I had struggled with for months.”

“Simple explanations. Almost immediate improvement in difficulties. Friendly and welcoming staff. An overall feeling of well-being. Improvements in general and specific health. More relaxed. Can now do things that I had struggled with for months. Enjoyed the massages with Sandra. Relaxing soothing and worth the cost.”Hilary, Coppull

“Within a week of asking ‘Back-in-Action’ for advice my condition assessed, treatment plan in action – condition improving.” Liked that they are, “Professional practitioners.” The benefits have been that the, “Original problem much improved, sleep improved, migraine much reduced.” – Ann, Penwortham

“Friendly staff, warm atmosphere, through treatment.” There was, “Relief after the first session, was able to go back to work quickly,” and, “Move more freely.”David, Fulwood

It worked, “Within 2 sessions. My carpal tunnel has eased and I able to work at my full job again,” and I am able to, “open tins with a tin opener and type.” – Kay, Walton-le-Dale

“I have lost the numbness from my thigh bones. I feel 3 inches taller. Can walk further and better than before attending.” My perception of chiropractic before started was that I, “Thought it would be a painful experience.” This perception has changed it’s, “Completely the opposite.” Have, “Lost numbness in my legs, can walk longer distances without discomfort. My feet appear to be warmer (previously had cold feet).”Raymond, Halsall

“A huge improvement in my back problem.” Had an, “Immediate,” response and, “I can now lift properly.” Overall experience of the clinic, “Excellent.”Joanne, Houghton

Favourite things were, “Ease of pain, ease of access – appointments, parking etc.” Worked within “24 hours.” Overall experience, “Very satisfying.”Ian, Walmer Bridge

“James knows how to put me at ease – he has an excellent knowledge of backs. He took his time to isolate the area – I didn’t feel rushed. I’m playing golf so great!”Ray, Waterford

“Condition improved rapidly. Friendly environment. Comfortable environment – not too clinical.” Improvements experienced, “Very quickly – noticed difference after first visit. Impressed with the difference chiropractors can make. Good experience – would definitely recommend.”Margaret, Penwortham

“Life back to normal.”Penny, Penwortham

Liked, “Being dealt with using  a positive and professional manner but with great kindness.” Benefits were, “Almost immediate pain relief. Being able to stand in a normal position. Having confidence that treatment is working. Just being able to do day to day things without struggle is a bonus.”Stella, Penwortham

Favourite things about my treatment at Back-in-Action was, “Friendliness of staff. Positive manner.” Initially I, “Wasn’t sure it would work, GP was sceptical which clouded my judgment.” I now, “Completely encourage people to come.” The benefits have been, “Pain free, stress relief (even though not treated for this).” It worked within, “2 sessions.”Jo, Hutton

I’ve had, “Better movement. Better posture. Better sleeping.”  Now, “Returning back to normal everyday life.” Took, “3 weeks.” Can now, “Fully stretch my back when required.”Wayne, Leyland

Favourite thing was, “Relief of pain, exercises given to further help with my problem and recuperation,” and, “More suppleness in my body.” Now I have, “Better balance.”Margaret, Preston

“Free from pain. Can walk okay. Sleep better. No leg pain, can walk without stick now.”Margaret, Penwortham

“Free from pain.” Worked, “Almost immediately.” Now I can, “Touch my toes – not have pain when I sneeze.” The, “Doctor told me wear and tear – no treatment.”Lynda, Thornton-Cleveleys

“The pain has definitely eased since his treatment started. Tom can walk further without back pain and his attention span is better when doing his homework on the support (lectern).” Initially I was, “Wary whether it worked on someone so young (5 years). It definitely works and has helped Tom in many ways.” Tom is, “Able to walk without pain. Able to walk properly without slipping and correcting himself. Able to sit straight (doing homework) using the angled lectern. It, “Worked quickly “very soon after first visit.” I’m, “Very impressed.” William (Thomas’s Dad), Penwortham

Liked the,  “Friendly atmosphere from everyone. Good explanation from James of what he is doing and why” and the, “Not pushing for more sessions than are actually needed.” Have experienced, “Greatly reduced pain in the back. Also James is picking up other problems that I had not thought relevant – neck etc. helping with those.” Overall,  “Very helpful and comforting.”Val, Penwortham

“Problems clearly explained. Course of treatments clearly explained. Aims/ outcomes clearly explained also.” Initially thought chiropractic was, “Painful but effective!”. Perception now is, “Not painful but still effective!” Benefits were, “Pain relief. Improved mobility. Increased awareness of body,” and, “Movement freer generally.”Paul, Withnell

“Friendly explanation for problems that have been occurring for years.” Initially I, “Thought it was about back problems.” Now perception has changed,  “Completely – I’m amazed at how much more there is to it.” Experienced, “Immediate pain relief after treatment. Been to see 3 NHS specialists and no-one could offer a solution.”Stacey, Coppull

“Fewer headaches. A greater sense of wellbeing – waking up in the mornings feeling good.” Initially, “I thought that the tension in my neck was causing my headaches but was not sure if I was right or how chiropractic could help. I have learned that a problem in one part of the body can affect so many other parts through the nervous system. Chiropractic treats the cause of pain and discomfort not the symptoms and I wish I had found it years ago! I have been going to the Doctor for years about my headaches and never managed to find the cause. I feel great!” Found, “Very friendly staff, very patient and understanding doctor who takes time to explain the problem and how and why the treatment can help.”Jennifer, Penwortham

Back-in-Action, “Came recommended and I’d tried everything else including my doctor but I was sceptical.” Found, “Pain relief, ease of movement, comfortable night sleep.” I, “Noticed a difference after the first visit. Much more ease of movement, improved driving which has made me safer on the roads. I tried doctor, physio, herb doctor, heat treatment, painkillers, internet, books – none worked – no contest chiropractor much better – it worked!!” I feel, “100% better after 6 months of constant pain prior to treatment, so much happier.” Overall experience at the clinic the, “Best thing I did.”Kirsti,  Penwortham

 

“Back to normal now. :)”

“The other services … were a pleasant surprise”

Kim, Preston

 

“Able to walk, swim normally instead of being barely able to walk”

“walk again normally – and hurry! Also up/ downstairs without restricted to going one-foot-one step at a time”

“Grateful for the treatment, pleased at the rapid improvement”

Anne, Preston

 

“Outcome: Attended with a problem that is now cured”

“Friendliness: At all times felt comfortable and in good care”

“getting more sleep, has improved my mood, energy levels and positive outlook on life”

Tony, Fulwood

 

“Thought it involved cricking bones which sounded painful”

“Realise its more manipulation and although it may be uncomfortable it brings about relief and doesn’t hurt”

“Better posture, a looser feeling in the hip area and a straighter shoulder”

Worked “Almost immediately, felt I had a better distribution of weight when stood up”

“Impressed”

Carolyn, Penwortham

 

“before I came I was concerned I would have to cancel my walking holiday”

“Able to do my planned walking holiday – carrying a pack in the Pyrenees for 11 days. Thanks James”

Margaret, Scarisbrick

 

“I appreciate the value of chiropractic now”

“Big improvement to my back, balance and movement”

“improvement in mobility in every way”

“I am very grateful for the attention and the care given”

Lillian, Penwortham

 

“Help me to get back to training”

“pleasure to go running”

Worked “very fast”

Sean, Penwortham

 

Now “Know someone can help”

Helen, Walton-le-Dale

 

“I was very surprised, this is definitely the right treatment approach for me”

Antony, Hutton

 

“Confidence to push myself/ freedom/ ease of mind”

Tried “medical practitioners and physiotherapy” Back-in-Action gave “Far better results”

Experience was “Very positive and rewarding”

Peter, Ingol

 

Prior perception “I heard good and poor rumours about chiropractors in general”

“My perception has changed because of my successful treatment and I am now knowledgeable about chiropractic treatment”

“My back problem has disappeared”

Marie, Lostock Hall

 

“Appointment available when needed”

Positive was “closeness of surgery and parking”

“Like text messages to remind of appointments”

“I soon felt much better”

“Can walk much better, much less pain”

Experience was “Excellent, grateful for all the help”

Klara, Preston

 

Overall experience “Friendly, welcoming and pain relief”

Gail, Much Hoole

 

Initially “sceptical” about chiropractic. Perception changed because of “positive results”

Judith, Penwortham

 

“The treatment works”

Thought “that it would be ‘heavy’ and painful”. Perception changed: “It encompasses many subtle practises and is not just the clicking of bones”

“Return of strength in my left hand and forearm. Ease of pain and tension in the neck, shoulders and back. Have learnt self-help techniques to treat myself”

Response was “Fairly immediate. Can now lift with my left hand”

“Each week I discover something new”

“Very positive – I can’t fault it”

Marie, Lymm

 

“positive approach giving hope for recovery”

“very conveniently placed”

“Better movement, less pain, enjoying life more”

Tried the “NHS – you are much better”

Geraldine, Whitestake

 

“I can sleep all night comfortably. I can stand still for a reasonable period pain free. I can go on planes without being in pain during long flights”

“I would recommend it to anyone”

“After the first session I saw an immediate improvement”

“I had physio for 6 weeks but it didn’t really work”

“I feel great ready to tackle the world”

“Staff are friendly, as are the patients, environment is nice and the treatment works”

Karen, Winstanley

 

“Kind, courteous service”

“get the same person each time”

“good explanations – answers the questions and queries”

“A pleasant experience – leading to quick results”

Hazel, Whittle-le-Woods

 

“Non judgmental, wide range of services, friendly”

“I found out I have a food allergy and my deafness in one ear is causing me more trouble than I thought. I need to distress more”

Worked “straight away. Sleep because there is no pain”

Sarah, Penwortham

 

“Calm atmosphere, holistic approach, appear to have an honest approach”

“Not just manipulation of the bones, but a whole person centred approach to ensure that the person’s issues are being dealt with”

Have tried “Physio, acupuncture, pilates, yoga, nutritional analysis. Have been fortunate in having met some excellent practitioners – however, I need to see a chiropractor”

“There was a point each night – where my thought processes would stop. This is now changed – I’m still alert after 8pm!”

“Overall, it’s been an interesting experience – I never thought I would be convinced by kinesiology/ muscle testing”

Anon

 

“learning new things, improvement in well-being.”

“Thought it was to do with manipulating the spine.” Perception now is “more professional approach here and I can see there’ a lot more to it e.g., with the nervous system”

“Feel better health and my energy levels have on the whole improved. Plus I am learning things all the time, to do with the brain and nervous system”

“Find the whole approach here much improved from who I used to see.”

Overall experience “Very impressed and would not hesitate in recommending ‘Back-in-Action’ to a friend, family member”

Tim, Penwortham

 

“Problems get diagnosed (and treated) that have been missed by other practitioners”

“Such an amazing bag of tricks – am very impressed”

“I have a multitude of problems – so improvements is not always easy to detect – but each week something else gets solved”

Pete, Lymm

 

“Austin takes a lot of trouble explaining treatment, Goes the extra mile to help”

“Am impressed with it so far”

Sheila, Ormskirk

 

“Rapid recovery, thorough explanation of injury and how to prevent, thoroughness of sessions”

“Amazing – I will probably use a chiropractor forever!”

Worked “unbelievably fast! In 3 weeks I was back dancing after not being able to walk properly!”

Alexandra, Walton-le-Dale

 

“They listen, they care, they get you out of pain”

Worked “straight away. Can now sit down”

“Much better than doctors”

Overall experience “Amazing”

Rebecca, Freckleton

 

“Dr Lavelle has a deep interest in my condition, and is healing greatly”

Anon

 

“friendly reception desk on arrival, not kept waiting for appointments, found Louis very approachable and kind manner”

“thought it may be like a Dr’s surgery, (where nobody has time to explain to you!) found information given freely”

“Benefits experienced “neck, spine, feeling of wellbeing due to more comfort”

“treatment is done in a relaxed and respectful manner, always find Louis’ attitude kind, not rushed”

“when you arrive at the clinic in pain you feel anxious and I found it very reassuring that no-one made you feel rushed”

Karen, Penwortham

 

“improved posture and improved mobility”

“much improved ready to return to work”

Overall experience – “excellent”

Anon

 

“you get to the root cause”

Overall experience “surprisingly good”

Neil, Penwortham

 

“common sense/ consideration/ care/ attention/ knowledge/ experience/ expertise/ the actual technique”

“healing, balance, understanding more about my body and health”

“holistic approach”

“Felt better from the first session”

Overall experience “I’m impressed”

Danny, Liverpool

 

“professional diagnosis, attentive to listening, quickness of care, explanation of problems”

Initially thought “never cured fully”

Now “Potential for permanent cure and just health checks only”

“better mobility, less pain, fewer niggly aches”

Overall experience “good treatment”

Charles, Clayton-le-Woods

 

To book your new patient appointment, call Back-in-Action now on 01772 749245.

 

*217 people returned their surveys (compiled March 2012).

From the Preston Chiropractor Team
Getting You Back in Action & Enjoying Your Life Again
Serving the people of Preston and surrounding areas including Southport and Lytham St Annes